Liberty Mobile Wireless LLC Terms and Conditions
UNAUTHORIZED USE
OF PLANS WITH UNLIMITED SERVICES
Liberty Mobile Wireless LLC offer certain Plans with
unlimited services (i.e., voice, text, or data) that are to be used for the following purposes: (a)
person to person voice calls, (b) text and picture messaging, and (c) web browsing, email, ordinary
content downloads and uploads, video and audio streaming without excessively contributing to network
congestion.
Liberty Mobile Wireless LLC Plans may not be used for certain unauthorized uses
that adversely impact our service to other customers or the Carrier’s network. Examples of some
unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice
calls; (ii) automated text or picture messaging to another mobile device or e-mail address; (iii)
uninterrupted and continuous uploading, downloading, or streaming of audio or video; (iv) server
devices or host computer applications, including, but not limited to, web camera posts or
broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer ("P2P")
file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi)
access to the internet, intranets, or other data networks except as the device’s native applications
and capabilities permit (excluding all hotspot applications), (vii) tethering your phone to a laptop
or personal computer other than for the use of wireless sync, or (viii) any applications that allow
your phone to act as an internet access point or Wi-Fi for other devices and computers. A customer
engaged in any unauthorized use may have their service suspended and/or terminated at Liberty Mobile
Wireless LLC’s sole discretion
Unlimited voice services may not be used for monitoring
services, data transmission, transmission of broadcasts, transmission of recorded material,
interconnection to other networks, telemarketing activity, autodialed calls, or robocalls. Liberty
Mobile Wireless LLC reserves the right to cancel or deactivate Service or reduce data throughput
speeds in order to protect the Carrier’s network from harm due to any cause including, without
limitation, the excessive and/or unauthorized use of Liberty Mobile Wireless LLC Service. Liberty
Mobile Wireless LLC reserves the right to limit throughput or amount of data transferred and to deny
or terminate Service to anyone Liberty Mobile Wireless LLC believes is using their Service in an
unauthorized manner or whose usage, in Liberty Mobile Wireless LLC’s sole discretion, adversely
impacts a Carrier’s network or customer service levels. Liberty Mobile Wireless LLC will presume you
are engaging in an unauthorized use in violation of these Terms and Conditions, if in Liberty Mobile
Wireless LLC’s sole discretion, you are placing an abnormally high number of calls, or repeatedly
placing calls of unusually long duration, if your minutes are deemed excessive by Liberty Mobile
Wireless LLC during a 30-day period, or if your talk, text or data usage is harmful or disruptive to
the Carrier’s network or service levels. If we determine, in our sole discretion, that you are using
your service in violation of the Liberty Mobile Wireless LLC Terms and Conditions or in any other
manner that we deem to be unreasonable or excessive, we may terminate individual calls or data
connections, terminate or reduce data throughput or terminate your service, decline to renew your
service, or offer you a different prepaid plan with no unlimited usage component.
Liberty
Mobile Wireless LLC may discontinue providing service to you, terminate your account, terminate data
connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of
Liberty Mobile Wireless LLC: (a) appear likely to generate abnormally high call volumes or data
usage and/or abnormally long average call lengths or data usage as compared to the usage of other
Liberty Mobile Wireless LLC customers or (b) may be harmful, disruptive, or interfere with the
Carrier’s network, Liberty Mobile Wireless LLC’s service or the ability to provide quality service
to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree
to Liberty Mobile Wireless LLC’s right to terminate your Service under these circumstances.Liberty
Mobile Wirelss LLC may discontinue providing service to you, terminate your account, terminate data
connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of
Liberty Mobile Wirelss LLC: (a) appear likely to generate abnormally high call volumes or data usage
and/or abnormally long average call lengths or data usage as compared to the usage of other Liberty
Mobile Wirelss LLC customers or (b) may be harmful, disruptive, or interfere with the Carrier’s
network, Liberty Mobile Wirelss LLC’s service or the ability to provide quality service to other
customers. By initiating Service and placing or receiving calls, you acknowledge and agree to
Liberty Mobile Wirelss LLC’s right to terminate your Service under these
circumstances.
Términos y Condiciones de Liberty Mobile Wirelss LLC
USO NO AUTORIZADO
DE PLANES CON SERVICIOS ILIMITADOS
Los Planes de Liberty Mobile Wireless LLC con servicios
ilimitados (ej., texto de voz, texto o datos) sólo pueden ser usados para los siguientes propósitos:
(a) llamadas de voz persona a persona, (b) textos y mensajes con imágenes, y (c) navegación en la
web, correo electrónico, descargas y cargas de contenido ordinario, transmisión de video y audio sin
contribuir de manera excesiva a la congestión en la red.
Los Planes de Liberty Mobile
Wireless LLC no pueden ser usados para ciertos usos no autorizados que impacten nuestro servicio de
manera adversa, a otros clientes o a la red del Operador. Algunos ejemplos de uso no autorizado
incluyen, pero no se limitan a: (i) llamadas de voz continuas sin interrupción; (ii) texto
automatizado o mensajes de imágenes a otro dispositivo móvil o dirección de correo electrónico;
(iii) cargas o descargas no interrumpidas y continuas, o la transmisión de audio o video; (iv)
dispositivos de servidores o aplicaciones en un computador ajeno, incluyendo pero no limitado a,
publicaciones de cámaras web o transmisiones, alimentación de datos automatizados, o conexiones
máquina a máquina o entre pares ("P2P") compartir archivos; (v) como un sustituto o un respaldo para
líneas privadas o conexiones de datos dedicados; (vi) acceso al internet, intranets u otras redes de
datos excepto como la aplicación original del dispositivo y las capacidades permitan (excluyendo
todas las aplicaciones de puntos calientes), (vii) atando su teléfono a su computador portátil o
computador personal aparte del uso de sincronización inalámbrica, o (viii) cualquier aplicación que
permite su teléfono en actuar como un punto de acceso al internet o Wi-Fi para otros dispositivos y
computadores. Un cliente que se involucre con algún uso que no sea autorizado puede tener su
servicio suspendido y/o terminado a la discreción única de Liberty Mobile Wireless LLC.
Los
servicios ilimitados de voz no pueden ser usados para servicios de monitoreo, transmisión de datos,
transmisión de radiodifusión, transmisión de material grabado, interconexión a otras redes,
actividad de tele mercadeo, llamadas auto marcadas, o llamadas automáticas. Liberty Mobile Wireless
LLC se reserva el derecho en cancelar o desactivar el Servicio, o en reducir los datos en
velocidades de rendimiento para proteger la red del Operador de daños debidos a cualquier causa
incluyendo y sin límite al uso excesivo y/o no autorizado del Servicio Liberty Mobile Wireless LLC.
Liberty Mobile Wireless LLC reserva el derecho en limitar las velocidades de rendimiento o la
cantidad de datos transferidos, y en negar o terminar los Servicios a cualquier persona de la cual
Liberty Mobile Wireless LLC crea que esté usando sus Servicios en una forma no autorizada, o cuyo
uso a la discreción única de Liberty Mobile Wireless LLC impacte la red de un Operador de forma
adversa, o a los niveles de clientes. Liberty Mobile Wireless LLC supondrá que usted se encuentra
participando en un uso no autorizado en violación de estos Términos y Condiciones, si a la única
discreción de Liberty Mobile Wireless LLC usted está haciendo un número de llamadas anormalmente
altas, o hace llamadas repetidamente de una duración inusualmente largas, sí sus minutos se
consideran excesivos por Liberty Mobile Wireless LLC durante un periodo de 30-días, o si sus
conversaciones, texto y uso es dañino o perjudicial a la red del Operador o a los niveles de
servicio. Sí determinamos a nuestra única discreción, que usted está usando su servicio en violación
de los Términos y Condiciones de Liberty Mobile Wireless LLC, o de cualquier otra manera que
consideremos en ser irrazonable o excesivo, podremos terminar llamadas individuales o conexiones de
datos, terminar o reducir las velocidades en rendimiento o terminar su servicio, rehusar en renovar
su servicio, u ofrecerle un plan pre pagado diferente sin el componente de uso
ilimitado.
Liberty Mobile Wireless LLC puede descontinuar en proveerle servicio, terminar su
cuenta, terminar conexiones de datos y/o reducir las velocidades en rendimiento para los clientes
cuyo uso, al único juicio de Liberty Mobile Wireless LLC: (a) aparece la probabilidad en generar
anormalmente altos volúmenes de llamadas o usos de datos y/o un promedio de llamadas que son
anormalmente largas, o uso de datos en comparación al uso de otros clientes de Liberty Mobile
Wireless LLC, o (b) que pueden ser dañinos, perjudiciales o que interfieran con la red del Operador,
los servicios de Liberty Mobile Wireless LLC, o la capacidad en proveer un servicio de calidad a
otros clientes. Al iniciar el Servicio y colocar o recibir llamadas, usted reconoce y acuerda al
derecho de Liberty Mobile Wireless LLC en terminar su Servicio bajo estas
circunstancias.
International Calling Terms and Conditions
This sets forth the terms
and conditions that apply to your purchase of Services from Liberty Mobile Wireless LLC with
services provided by Liberty Mobile, LLC. By using the Services, You agree to the terms and
conditions in this Agreement and any changes that may be made to the Agreement. If You do not agree
to the terms of this Agreement or have any questions about the Agreement, do not purchase or use our
products without contacting Customer Service at (855) 566-1776.
Definitions
Definitions
"Account" refers to usage within a billing cycle for a
predetermined set of international destinations purchased through Liberty and/or a prepaid balance
established with Liberty which are associated with the Consumer’s phone number allowing Consumer to
purchase and use the Service.
"Elite Telecom," "We," "Our," and "Us" means NetworkIP, LLC
(d.b.a. Elite Telecom)
“Client” means Liberty and its affiliates, distributors or retailers
authorized to market and/or distribute the Service.
“Service” means the International Long
Distance (ILD) Service provided by Elite Telecom which provides the Consumer with international
calling capability.
“Consumer”, "You" and "Your" means the end-user of the Service also the
owner of the Account..
"Website" is the website found at https://www.libertymobileinc.com//
or such other location as designated by Client and contains the specific prices and charges, Service
descriptions and other terms and conditions not set forth here that apply to the specific
Service.
You can also request information about the specific prices and charges, Service
descriptions and other terms and conditions not set forth here that apply to the Service by calling
toll free at (855) 566-1776. This Agreement incorporates by reference the Service’s prices, charges,
restrictions and the terms and conditions for using the Service and/or owning an Account, as well as
any disclosures, provisions, limitations or other information provided with, or printed on any
promotional materials associated with the Service.
Charges and Payment
Price, Feature
and Rate Changes
We may change the prices or features associated with the Service from time
to time, and such changes will be effective from the time they are posted or available through the
Website. The terms and conditions of the Service, including the rates for calls made and/or
available destinations in conjunction with the use of the Service are subject to change at any time
without prior notice. All calls for the PAYGo ILD Service are billed in one minute increments. The
PAYGo ILD Service expires 180 days after last use or 30 days after account suspension. There are no
additional fees or surcharges associated with the Services. The Unlimited ILD Service is provided
solely for live dialogue between, and initiated by, two individuals for personal use and not for
commercial use or resale. UNLIMITED DOES NOT MEAN UNREASONABLE USE. In addition, certain
destinations may be limited to an advertised maximum number of minutes. To minimize unreasonable
use, each Unlimited Account will be allowed to call up to 10 unique destination numbers per
Unlimited cycle which expire 30 days after initial funding or last renewal. The number of personal
use calls to these unique destination numbers is not limited and automatically resets when the
Account is renewed. You may contact Customer Service at (855) 566-1776 or visit the Website if You
have any questions about the Service, including the international long distance rates or available
destinations associated with the Service.
Suspending/Canceling the Service
If We have
reason to believe that You or someone else is abusing the Service fraudulently or unlawfully through
Your Account, or if Your form of payment for the Service is cancelled, disabled, discontinued or
otherwise dishonored, We reserve the right to immediately suspend, restrict, deactivate or cancel
the Service and close Your Account without advance notice. In the event of suspension or
cancellation of the Service due to any other aforementioned reasons, Elite Telecom may from time to
time discontinue offering the Service, or if necessary, cancel all Accounts, immediately upon a
determination by any governmental authority that the provision of the Service is contrary to any
law, rule or regulation or upon Your violation of this Consumer Agreement. The Unlimited ILD Service
may not be used for any other purposes, including, but not limited to, loaning or renting Your
handset to third parties, conference calling, monitoring services, data transmissions, transmission
of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing,
autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted
live dialogue between two individuals. If usage, dialing or calling patterns We deem connote
non-personal use, We reserve the right to suspend, terminate or restrict Your Services with no prior
notice and not allow You to reactivate the Service. Elite Telecom and its Client are not responsible
for any ancillary costs incurred by You, including but not limited to, cell phone provider charges
or fees and/or penalties incurred by the Consumer in the event the Consumer uses the Service for any
unlawful purpose.
Restrictions on Use; Intellectual Property
All of Elite Telecom and
Client trademarks, service marks, symbols, logos, other identifying indicia and the intellectual
property rights thereto (collectively “Marks”) are the property of Elite Telecom or its Client and
You shall have no right in or to the Marks or any right to use the Marks including any and all Marks
associated with the Service and the Website. You are not permitted to commercially resell the
Service or to print, produce, sell or distribute anything containing the Marks or to sell or
distribute any telecommunication products that use or are associated with the
Service.
Indemnification
You agree that Elite Telecom or its authorized Clients shall
not be responsible for any third party claims against Elite Telecom, Client and/or You that arise
from Your use of the Service or Your Account. Further, You agree to reimburse Elite Telecom and or
Client for all costs and expenses related to the defense of any such claims, including attorneys’
fees, unless such claims are based upon Our willful misconduct or gross negligence. This provision
will continue to remain in force after the Agreement expires or is otherwise
terminated.
Limitations of Liability
This section describes Elite Telecom’s or its
authorized Clients responsibility for any claims for damages You may assert arising out of the
failure of the Service or any other claims You may assert in connection with the Service, or in
connection with the transfer of funds to Your Account or with this Agreement. We are not liable for
any Service failures. Except as otherwise expressly provided herein, We and Our affiliates,
authorized distributors, Clients, partners, directors, officers, members and employees are not
liable to You or to any third party for any costs, liabilities or damages arising either directly or
indirectly from any cause, action or claim relating to the Service, the Website and/or the
telecommunication services underlying the Service, including without limitation any actual,
incidental, consequential, exemplary, punitive, reliance or special damages, or for any claims for
loss of revenue, lost profits, lost use, data, or goodwill or for lost business opportunities of any
kind or nature whatsoever. These limitations apply even if the damages were foreseeable or We were
told that they were possible, and these limitations apply whether the claim is based upon contract,
tort, statute, fraud, misrepresentation, or any other legal or equitable theory. We will not be
liable for any damages if the telecommunication services underlying the Service are interrupted, or
if there is a problem with the interconnection of the Service with the service, products or
equipment of some other party. This section will survive the expiration or termination of the
Agreement. Because some jurisdictions do not permit the exclusions or limitation of incidental or
consequential damages, Elite Telecom’s liability in such jurisdictions shall be limited to the
extent permitted by law.
Warranties
You acknowledge that (a) the Service is provided
by Elite Telecom “AS IS”, and (b) we make no warranty to You or to any third party whatsoever,
directly or indirectly, express, implied or statutory, as to the suitability, durability,
description, quality, title, non-infringement, merchantability, completeness or fitness for use or
purpose of the Service or any Elite Telecom product associated with the Service. All such warranties
are hereby expressly excluded and disclaimed. We also make no warranty that the Service will be
uninterrupted or error free. We do not authorize anyone, including, but not limited to, Elite
Telecom employees or Clients, to make any warranties on Our behalf and You should not rely on any
such statement. Your use of the Service is solely at Your risk. Because some jurisdictions do no
permit the exclusion of certain warranties, these exclusions may not apply to You.
No Third
Party Rights
This Agreement does not provide any third party with a remedy, claim, or right
of reimbursement.
Acts Beyond Our Control
Neither You or Elite Telecom or Client will
be responsible or liable to the other for any failure to perform duties under this Consumer
Agreement where that failure is due to an act outside the reasonable control of You, Elite Telecom,
or Client (Force Majeure Event), including but not limited to the failure to perform due to any of
the following: fire, explosion, power blackout, earthquake, volcanic action, flood, the weather
elements, strike, embargo, civil or military authority, war, acts of God, acts or omissions of
carriers or suppliers, or acts of regulatory or governmental agencies.
Assignment
We
can assign all or part of Our rights or duties under this Agreement without notifying You. If We
elect to make such an assignment, We will have no further obligations to You under this Agreement or
in connection with Your purchase or use of the Products. You may not assign this Agreement without
Our prior written consent.
Notices
Any notice from Elite Telecom to You under this
Agreement will be provided by one or more of the following: on Our Website, a recorded announcement
on a Product, letter, or a call to a telephone number provided by You.
You may contact Us by
mail at:
Elite Telecom
119 W. Tyler Street
Suite 100
Longview, TX
75601
You may contact Client by mail at:
Liberty Mobile Wireless
LLC
info@libertymobileinc.com
Severability
If any part of this Agreement is
found invalid, the rest of the Agreement will remain valid and enforceable.
Governing
Law
This Agreement will be governed by the laws of the State of Texas, without regard to its
choice of law rules. This governing law provision applies no matter where You reside, or where You
use, purchase or pay for the Products.
Entire Agreement
This Agreement (which
incorporates by reference the Website Terms of Use) constitutes the entire agreement between You and
Elite Telecom and its Clients and supersedes all prior agreements, understandings, statements or
proposals, and representations, whether written or oral. This Agreement can be amended only as
provided in the Changes to the Agreement section below. No written or oral statement, advertisement,
or service or product description not expressly contained in the Agreement or the Website will be
allowed to contradict, explain, or supplement this Agreement or the Service. Neither You or Elite
Telecom is relying on any representations or statements by the other party or any other person that
is not included in this Agreement. This Agreement (which incorporates by reference the Website Terms
of Use) constitutes the entire agreement between You and Elite Telecom and its Clients and
supersedes all prior agreements, understandings, statements or proposals, and representations,
whether written or oral. This Agreement can be amended only as provided in the Changes to the
Agreement section below. No written or oral statement, advertisement, or service or product
description not expressly contained in the Agreement or the Website will be allowed to contradict,
explain, or supplement this Agreement or the Service. Neither You or Elite Telecom is relying on any
representations or statements by the other party or any other person that is not included in this
Agreement.
Changes to the Agreement
This Agreement may only be changed in the manner
provided for in this section. Elite Telecom or Client may change this Agreement and the information
contained elsewhere on the Website from time to time. All such changes will be effective at the time
of posting on the Website. You may also request a copy of the revised Agreement by calling Customer
Service toll free at (855) 566-1776.
Country Destinations
Andorra Landline
Argentina
Landline
Australia Landline
Austria Landline
Bermuda Landline &
Cell
Brazil Landline
Canada Landline & Cell
Chile Landline
China
Landline & Cell
Costa Rica Landline
Croatia Landline
Cyprus Landline &
Cell
Czech Republic Landline
Denmark Landline & Cell
Estonia
Landline
Finland Landline & Cell
France Landline
French Guiana
Landline
Germany Landline
Greece Landline
Guadeloupe Landline
Guam
Landline & Cell
Hong Kong Landline & Cell
Hungary Landline
Iceland
Landline
India Landline & Cell
Ireland Landline & Cell
Israel Landline
& Cell
Italy Landline
Japan Landline
Kazakhstan Landline
Luxembourg
Landline
Malaysia Landline & Cell
Malta Landline & Cell
Martinique
Landline
Mexico Landline & Cell
Mongolia Landline
Morocco
Landline
Netherlands Landline
New Zealand Landline
Norway Landline &
Cell
Peru Landline
Poland Landline
Portugal Landline
Puerto Rico
Landline & Cell
Reunion Island Landline & Cell
Romania Landline &
Cell
Russia Landline
Singapore Landline & Cell
Slovakia
Landline
South Africa Landline & Cell
South Korea Landline & Cell
Spain
Landline & Cell
Sweden Landline & Cell
Switzerland Landline
Taiwan
Landline
Thailand Landline
United Kingdom Landline & Cell
US Virgin Islands
Landline & Cell
Venezuela Landline
Revised: April 2019